1. What is geriatric care management?

   - Geriatric care management involves providing professional guidance and support for families and seniors to ensure their health, well-being, and overall quality of life. A care manager assesses the needs of the senior, develops a personalized care plan, and coordinates care services.

2. Who benefits from geriatric care management?

   - Seniors who have complex medical conditions, cognitive decline, or mobility challenges can benefit from care management. Family members who are overwhelmed by caregiving responsibilities also find it helpful to have a professional manage and coordinate care.

3. How do I know if I need a geriatric care manager?

   - If you are feeling overwhelmed with managing a loved one’s care, navigating medical appointments, or understanding options for senior services, a geriatric care manager can provide the expertise and support you need.

Services

4. What services do you offer?

   - Our services include:

     - Comprehensive assessments of the senior’s needs

     - Personalized care plans

     - Coordination of medical appointments and in-home care services

     - Crisis intervention and support during emergencies

     - Assistance with housing transitions (e.g., moving to assisted living)

     - Advocacy and communication with healthcare providers

5. Do you provide in-home care services directly?

   - While we do not provide direct in-home care (e.g., caregiving, nursing), we coordinate and oversee care provided by trusted third-party home care agencies, ensuring that your loved one receives the highest level of care.

6. What is included in an initial assessment?

   - Our initial assessment involves an in-depth evaluation of your loved one’s physical health, cognitive function, emotional well-being, living environment, and social situation. Based on the assessment, we create a tailored care plan to meet their unique needs.

7. Can you help with medical appointments and coordination?

   - Yes, we assist with scheduling medical appointments, coordinating with doctors, and ensuring clear communication between healthcare providers and family members. We can also accompany your loved one to appointments when needed.

Process & Pricing

8. How does the care management process work?

   - The process typically starts with an initial consultation and assessment, where we evaluate your loved one’s needs. From there, we develop a personalized care plan, coordinate services, and provide ongoing support as needed.

9. How do I get started with your services?

   - Simply contact us via phone, email, or our website to schedule a free consultation. During this meeting, we’ll discuss your family’s needs and how our services can help.

10. How much do your services cost?

    - Pricing varies depending on the services you need. We offer hourly rates and tiered packages based on the level of care and support required. Contact us for a personalized quote.

11. Do you offer free consultations?

    - Yes, we offer a complimentary consultation to discuss your family’s situation and explain how our services can support your loved one’s needs.

12. Are your services covered by insurance?

    - Geriatric care management services are typically not covered by insurance, but certain aspects, such as coordinating medical care, may be covered by long-term care insurance. We recommend checking with your insurance provider.

Specialized Care

13. Do you provide support for clients with dementia or Alzheimer’s?

    - Yes, we specialize in providing care management for clients with dementia, Alzheimer’s, and other cognitive impairments. We work closely with healthcare providers and caregivers to create a safe, supportive environment for your loved one.

14. Can you help if my loved one is in a different location or country?

    - Yes, we offer services for families who live far away from their loved ones. We can manage care locally while keeping you informed through regular updates and virtual meetings.

15. Do you assist with housing transitions?

    - Yes, we can help your loved one transition from home to assisted living or a skilled nursing facility. We provide support through the entire process, from finding the right facility to coordinating the move.

Ongoing Support

16. How often will you check in with my loved one?

    - The frequency of check-ins depends on the package or service plan you choose. We offer flexible arrangements, from monthly visits to more frequent interactions, based on the client’s needs.

17. What happens in case of an emergency?

    - In the event of an emergency, we provide immediate crisis intervention, coordinating with medical professionals and family members to ensure the best possible care for your loved one.

18. Can I still be involved in my loved one’s care?

    - Absolutely. We encourage family involvement and work collaboratively with you to ensure the best outcomes for your loved one. You remain an integral part of the care team.

19. Do you work with other professionals, such as elder law attorneys or financial planners?

    - Yes, we collaborate with a network of professionals, including elder law attorneys, financial planners, and other specialists, to ensure all aspects of your loved one’s care are covered.

Miscellaneous

20. What areas do you serve?

    - We primarily serve Los Angeles and Orange counties. However, we are able to assist nationwide. If you are outside of these areas, contact us to see if we can still assist.

21. What sets you apart from other geriatric care managers?

    - Our personalized, compassionate approach and deep expertise in senior care management make us stand out. We offer culturally sensitive services and focus on enhancing the quality of life for seniors and their families.